Privacy policy

Last updated: 21 October 2026

This policy explains what information ActShadow keeps, why, and the choices you have.

Information we keep

Account details: names, usernames and passwords (stored only in scrambled, hashed form).
Company details: company name, contact person, mobile number, email, address and business type.
Business records you enter: vouchers, ledgers, stock, VAT, tax and related documents.
Payment details you send us: amount, method, sender number or account, and transaction ID.
Technical details: your IP address for security, and one cookie that keeps you signed in.

How we use it

To run the software for you, check payments and issue receipts, keep the service secure, answer your questions, and meet legal duties. We do not sell your information or use it for advertising.

Cookies

The software uses one cookie to keep you signed in. It sets no advertising or tracking cookies, and this website sets no cookies at all.

Who can see it

Only the users of your company see your records. Our hosting provider stores the data on our behalf. We give information to authorities only when the law requires it.

Security

Connections are encrypted (HTTPS), passwords are hashed, each company is kept separate, and the database is backed up every day.

How long we keep it

We keep your records while your account exists. If you ask us to close your account, we delete your company’s records within 30 days; copies in daily backups are overwritten within a further 30 days. We may keep payment records for as long as tax law requires.

Your choices

You can print your records or save them as PDF at any time, correct your details in the software or by asking us, and ask us to close your account and delete your records.

Changes to this policy

We will show the new date on this page when we change this policy.